Primarily responsible for the website management
SEO initiatives as well as digital marketing
community management of all social media FB pages of the bank.
Acts as the digital champion for CitySavings.
Creating wireframes for sites and apps using a variety of software.
Conducting user testing sessions on site and app prototypes.
Analysing the results from user testing sessions and presenting the results
Making changes based on the results and retesting with user groups.
Using analytics to present information on site changes and their effects.
Designing user journeys and wireframes for various campaigns.
Interviewing end users and making changes based on user feedback.
Mapping user journeys to ensure journeys flow and gain user acceptance.
Designing user interfaces that align with the goals of the organisation.
Responsible for assisting the Digital Management Team in executing Agile workplace communications, and assisting in the execution of Strategic Initiatives that are aligned to Social.
The candidate is also responsible for developing communications material for the Digital Management Team.
The candidate will also be exposed in the development of social media strategies and learning various social tools.